Aliexpress is a platform where sellers can sell goods, the seller is responsible for shipping the item. ----- Here is a good example: you buy a TV online on the site of a local electronics store, they decide to cancel the shipment and not give you the money back, claiming Yeah sorry it is the factory's fault, we cannot refund.
IMO It depends on how late the package was and ask the buyer to return it and give a full refund or make a claim with USPS if it seems to be lost. Tell the customer once they receive the package to return it then they can get their full refund once you receive tracking confirmation/the actual item.
If you cannot cancel your order, SHEIN has thirty days to return the order; After this period, the company will not accept returns. Shipping costs are borne by the customer and returns are not accepted. Once you have received and repaired the product, please return it in its original packaging and pack it securely for return.
All orders placed on AliExpress are protected by a standard set of guarantees, also known as Buyer Protection. Buyer protection starts from the moment you have paid for your order. The Buyer Protection period will be displayed in the form of a countdown clock on Order Details page. Once you have confirmed receiving your order, you will have 15
AliExpress has a “Buyer Protection” program that ensures the quality of its products and services. If the products do not satisfy the quality standards, AliExpress will issue a refund. To take advantage of this program and receive compensation for a faulty product or poor service, you must go through AliExpress open dispute process.
Refund request for "Still in transit, past the delivery time". I placed an order on 2023-03-30. The package made it out of customs and the last few scans were: Arrived at linehaul office ( 2023-04-05 18:46 ) Arrived at customs ( 2023-04-07 09:00 ) Departed from customs ( 2023-04-07 09:00 ) He doesn't have to grant a cancel request, since you did agree to the sale agreement (in the small print) on the "Pay now" page. The only thing you can do is deny acceptance when the order arrives, so it will be shipped back (which will also take about a month). Only after seller confirms reception of the return, you can ask for the refund AliExpress Welcome Deal is not gonna work at all. Most of the time it fails due to the accounts protection system from AliExpress. The coupon now just goes away as you ordered something else that doesn't use that coupon. Even if you cancel the order AliExpress would not recognise it. In addition to this, my first order got rejected 3 times
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3. Seller have sent out goods after reject your application of cancelling order, please be patient to wait for delivery of the package. If you do not want the goods, you can reject the goods when it is delivered; or return goods back for refund by opening a dispute after the receipt. Back to category. For product does not match the description: 1. 4- Once you place an order, you can not cancel it before it is shipped. You need the seller to agree to cancel the order and refund you, and sellers don't cancel. They don't keep stock of most things, and order them from their suppliers once they have your order. No inventory and no investment.
In Rare Cases the seller will ask you to cancel for ANY reason. In this case you choose the Correct reason. these cases are rare and do not happen often. If you Cancelled for the correct reason and the seller does not accept contact support right away. If they still want to you to Cancel you need to respond with:
My Orders; Message Center; Wish List; Terms and Conditions for EU/EEA/UK Consumers - User Information Legal Enquiry Guide ©️2010-2023 AliExpress.com. All A dispute can be opened on AliExpress in cases where the buyer has not received the goods in the time specified by the seller, the order does not match the description, or when the goods have not met the buyer’s expectations and the buyer wants to return the goods to the seller and receive a full refund. In order for the dispute to be
Returns and refunds policy; Can I get a temporary device while mine is being repaired? My return package wasn't received. Can anything be done? Can I ship to a PO Box? What about an APO/FPO Box? Order cancellations What if I change my mind about the item within the first 30 days? Why was my order canceled by the seller? Refunds
\n \n\n \n if i cancel order on aliexpress do i get refund

If the shipment is not completed in the required time on the order page, AliExpress will close the order and return all the funds to you. Below is where you can see the countdown of the shipping time: If you don't want this order anymore, you can submit cancellation request by clicking "Cancel Order". If the seller does not respond to your

When you open a dispute on an item that does not have free returns, AliExpress will offer 2 options: A partial refund, or. A return where the seller pays the return shipping fees - you supposedly have to negotiate this over messages. I ordered a shoe in size 8 and the seller sent size 6. The seller said the only way he could refund was through
7,784 reviews for AliExpress, 2.9 stars: 'I was scammed out of $400 - I ordered a piece of professional sound equipment and was shipped a tiny plastic astronaut in bubble wrap. I reached out to the seller with no reply - then to AliExpress - after their process they said I was due a refund but then "froze" the order so I can no longer access any correspondence (Thankfully I took screenshots of
Even if you cancel immediately after the request, AliExpress will accept the cancellation but will start processing the payment and then a refund process which may take about 5 days. First you need to access the order. Next, you need to click "Show details" in the order field. Finally, open the "Payment" tab. In it you can see the status of the

Therefore, to avoid losing dynamics score points, they want you to cancel the order so it looks like your fault, not theirs. This is not a scam per se in the fact that you will lose money. You can probably get it back if you cancel the order. However, the seller has wasted your time and energy, and now you will have to do another search to make

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